Get more customers. Keep more customers.
Learn MoreOur Approach
We create behavior change for sustainable improvements throughout the entire growth cycle.
Plan
Through a series of interviews, observation, industry knowledge, and customer feedback against our C-4 Scorecard, we provide a comprehensive evaluation with key recommendations prioritized by ease and impact for maximum value.
Develop
Through facilitated working sessions, we gain alignment on the scope of work, establish management’s requirements for the future state, and develop solutions to the elements being addressed.
Execute
Through training and one-on-one coaching, we enable, encourage, and assist individual behavioral change that aligns with the future state established in the Develop phase.
Thrive
By providing tools that support continuous improvement, our clients begin the transformation into operational excellence through improved efficiency, measured growth, enhanced brand equity, and increased market cap.
Where it begins
Through a series of interviews, observations, industry knowledge and customer feedback against our C-4 Scorecard, we provide actionable recommendations for growth. Spanning 40 elements with over 300 criteria, our C-4 Scorecard provides a comprehensive evaluation of our clients’ growth potential and tracks progress throughout the entire growth cycle.
About Us
OCTANE is an experienced team of professionals dedicated to accelerating growth. At OCTANE, we believe that growth can only be sustained through a laser focus on the customer. Customer engagement is no longer transactional; it requires a higher level personalization and a deeper relationship in order to gain loyalty and advocacy. OCTANE understands the customer value chain. Our team has developed growth strategies and implemented process for SMBs, NGOs, and Fortune 500 companies who seek to win more customers and enhance the customer experience.
We have worked with
Every OCTANE engagement operates in accordance with our core values – Partnership, Results, Honesty, Balance
Leadership Team
Mike Solow
CEO
Mike has spent 17 years in leadership, sales, and business development. He focuses on growth and scale opportunity, sales strategy, and customer retention. During that time, he has trained high performing sales individuals and teams, as well as successfully sold products and services for startups and Fortune 500 companies in healthcare, government, and software markets. Mike serves on a number of boards, acts as a trusted advisor to several C-Level executives, and serves as a volunteer for several non-profits in Dallas.
Matt Brown
COO
Matt has over 20 years of professional services experience, leading organizational improvements for Mid-Size and Fortune 500 companies spanning numerous industries, including Energy, Insurance, Healthcare and Telecommunications. Having served Big 4 and smaller firms, he has architected solutions rooted in process, strategy, and culture that have resulted in increased revenues, reduced costs, improved customer service, and enhanced competitiveness for his clients. An avid runner, biker, and adventurer, Matt enjoys travel, food, serving others, and getting the most out of life.
Jay Solow
VP Client Strategy
Jay has spent 44 years working with Fortune 500 companies to optimize the customer experience across all channels, apply technology and training to increase process efficiency and employee morale, and create sustainable revenue growth. His strengths lie in improving processes and policies that touch the customer, target market identification and penetration, and training. He has also served in financial roles such as CFO, Controller, AVP Operational Planning and Analysis, and Long Term Strategic Planning Analysis.
Ready to grow?
Reach out and let’s make it happen!